**Paytm Launches AI Soundbox for Small Businesses: How It Works**
*By Dwaipayan Roy | Oct 07, 2025, 08:03 PM*
Paytm has unveiled the AI Soundbox, a new device designed to help small and medium enterprises (SMEs) manage their daily operations and payments more efficiently. The product was launched at the Global Fintech Festival 2025, marking a significant step in empowering India’s small business ecosystem.
### What is the AI Soundbox?
The AI Soundbox is an upgraded version of Paytm’s popular payment Soundbox series. Unlike its predecessors, this new device integrates a conversational AI layer that allows merchants to interact using 11 Indian languages. This enhancement makes it easier for businesses across India to engage with technology in their preferred language.
### Enhanced Features and Capabilities
The AI assistant embedded in the device can answer queries related to payments, sales trends, and overall business performance. Paytm describes this functionality as turning the Soundbox into a “business intelligence assistant,” providing small business owners with valuable real-time insights.
In terms of hardware, the Android-based device features dual screens—one displaying payment updates and the other facilitating smooth interaction with the AI. It supports multiple payment methods, including dynamic QR codes, tap, and insert card transactions, enabling seamless payment experiences for both merchants and customers.
### Bringing AI to India’s Small Businesses
With the AI Soundbox, Paytm aims to bring the power of artificial intelligence to India’s extensive network of small businesses, from local kirana stores and cafes to retail chains. The device is built to provide actionable insights without requiring complex software installations or setups, making technology accessible and practical.
Paytm’s founder and CEO, Vijay Shekhar Sharma, emphasized that this launch ushers in a new era of intelligent devices tailored for Indian businesses, enhancing operational efficiency and decision-making.
### Operational Advantages
The AI Soundbox supports dynamic QR payments, as well as tap and insert card transactions, ensuring versatile payment options. It comes equipped with Wi-Fi connectivity to maintain stable performance indoors, such as in restaurants and supermarkets. Additionally, 4G support guarantees smooth transactions in outdoor or high-traffic environments.
—
With the introduction of the AI Soundbox, Paytm continues to innovate in the fintech space, offering SMEs the tools they need to thrive in an increasingly digital economy.
https://www.newsbytesapp.com/news/science/paytm-introduces-ai-soundbox-for-smes-here-s-what-it-offers/story
